Terms of Service

Last updated June 2026

These Terms of Service (“Terms”) are a binding agreement between you and GoJas Enterprises LLC, which operates Point Wizard (“Point Wizard,” “we,” “us”), governing your use of our website, apps, and services (the “Service”). By creating an account or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and able to form a binding contract in your jurisdiction to use the Service. By using it, you represent that you meet these requirements and that the information you provide is accurate.

2. Your account

You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us promptly at contact@thepointwizard.com if you suspect unauthorized access. One account is for one person; do not share it or transfer it without our consent.

3. What Point Wizard is — and isn’t

Point Wizard is an informational and organizational tool for loyalty points and award travel. We help you understand the value of your points, surface award redemption options, and prepare the steps to book — but you complete every booking and payment yourself, directly with the airline, hotel, or loyalty program.

We are not a travel agency, a seller of travel, a bank, or a financial institution, and we are not affiliated with, endorsed by, or sponsored by any airline, hotel, or loyalty program. Those programs are operated by third parties under their own terms.

4. Subscriptions, free trial & billing

The Free plan costs nothing. Paid plans (Wizard and First Class, individual or family) are offered on a recurring monthly or annual basis and are billed in advance through our payment processor, Stripe.

Paid plans may start with a 7-day free trial. If a trial applies, your payment method is saved at sign-up, you are not charged during the trial, and your subscription automatically converts to a paid, recurring subscription at the end of the trial unless you cancel before it ends.

Subscriptions renew automatically at the then-current price until you cancel. You can cancel anytime from Settings or the billing portal; access continues until the end of the current billing period. We may change prices or plan features, and will give reasonable advance notice of any price increase that affects you. Prices are exclusive of taxes, which may be added where required.

5. Refunds

Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or unused features. When you cancel, you keep access through the period you have already paid for.

6. Partner agencies

Travel advisors and agencies may subscribe to a partner plan and invite their clients. Partner fees are billed annually. A partner agency is an independent business; it is not our agent, employee, or representative, and it cannot bind us or make promises on our behalf. If you join through a partner agency, your use of the Service is still governed by these Terms.

7. Acceptable use

Use the Service only for managing your own loyalty programs and travel, and in compliance with all applicable laws and the rules of the loyalty programs you use. Do not misuse the Service — for example, do not attempt to disrupt or probe it, access other users’ data, scrape or resell it, circumvent usage or access limits, reverse engineer it, or use it to violate any program’s terms.

8. Bookings, programs & third parties

When you approve a redemption, Point Wizard prepares the required point transfers and award details and guides you through completing it. You place the final booking and make any payment yourself, directly with the relevant programs and providers.

Loyalty programs set their own award rules, transfer ratios, availability, fees, and devaluations, which can change at any time and which control the final booking. We do not guarantee award availability, point values, transfer times, or that any particular redemption will be possible, and we are not responsible for the acts or omissions of airlines, hotels, programs, or other third parties.

9. Connecting financial accounts

If you choose to link accounts, we use our connectivity provider (Plaid) to obtain read-only information such as balances and transactions. We do not receive or store your bank or loyalty-program passwords, and we cannot move money, make transactions, or transfer points on your behalf. You can disconnect a linked account at any time. Your connection is also subject to Plaid’s end-user terms and privacy policy.

10. Not financial, tax, or travel advice

The Service provides information and tools about loyalty points and award travel. It is not financial, tax, investment, or professional travel advice, and we are not a licensed financial advisor. You are responsible for your own decisions.

11. Intellectual property

The Service, including its software, design, text, and branding, is owned by Point Wizard or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal (or, for partners, internal business) use. You retain your own data; you grant us the rights needed to operate the Service for you.

12. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any estimate, valuation, or recommendation will be accurate or achievable.

13. Limitation of liability

To the fullest extent permitted by law, Point Wizard will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of points, awards, profits, or data, arising out of or relating to the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or US $100.

14. Indemnification

You agree to indemnify and hold harmless Point Wizard from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

15. Suspension & termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users. Provisions that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

16. Governing law & disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. Before filing any formal claim, you agree to first contact us at contact@thepointwizard.com and try in good faith to resolve the dispute informally. Any dispute that cannot be resolved will be subject to the exclusive jurisdiction of the state and federal courts located in Florida, unless applicable law requires otherwise.

17. Changes to these Terms

We may update these Terms as the product evolves. We will post the new effective date at the top, and for material changes we will provide reasonable notice. Your continued use of the Service after an update means you accept the revised Terms.

18. Contact

Questions about these Terms? Email contact@thepointwizard.com.

GoJas Enterprises LLC, 8256 Limetree Ct, Orlando, FL 32836, USA.

This page is a plain-language template for an early-stage product and is provided for transparency, not as legal advice. Questions? Email contact@thepointwizard.com.